Mercure Surabaya Grand Mirama | Hotel in Surabaya, Indonesia

| 7.8 (97 Reviews) | Pet Friendly 2 Bathrooms 44 Guests

Surabaya Hotel | Mercure Surabaya Grand Mirama

Hotel with Parking, Entertainment and Barbecue

Mercure Surabaya Grand Mirama is conveniently located in Surabaya's central business district. It offers free Wi-Fi and elegant, spacious rooms with air conditioning. There is an outdoor pool and free private parking. Rooms at the Surabaya Mercure are stylishly decorated with hardwood floors and bright décor. They are equipped with cable TV and private bathrooms. Guests of the Mercure Surabaya Grand Mirama Hotel can choose from 2 restaurants or a cafe that serves light snacks and drinks. Centrally located on the Jalan Raya Damo, the Mercure Surabaya Grand Mirama is just a 30 minute drive to Juanda International Airport. It is less than a 10 minute walk from Tunjungan Plaza and the Gubeng Train Station.

Mercure Surabaya Grand Mirama is located in Surabaya.

This 258 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Fireplace/Heating, Internet, and several others. This is a 4 star rated property and has over 97 reviews with the average score of 7.8 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 258 Bedrooms Hotel if you want to learn more about this Casai place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Surabaya Grand Mirama in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Surabaya Grand Mirama”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Jl. Raya Darmo 68-78, Surabaya, 60264, Indonesia

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Kids' meals

Restaurant

Snack bar

Wine/Champagne

Fruit

Kid-friendly buffet

Special diet meals (on request)

Coffee house on site

Parking

Private Parking

Parking on site

Accessible parking

Parking garage

Free parking

Electric vehicle charging station

Parking

Accessibility

Bathroom emergency cord

Toilet with grab rails

Lowered sink

Raised toilet

Wheelchair accessible

Activities

Body treatments

Hot tub/Jacuzzi

Manicure

Water sports facilities on site

Full-body massage

Cycling

Pedicure

Live music/Performance

Spa facilities

Massage

Locker rooms

Haircut

Body wrap

Evening entertainment

Makeup services

Foot massage

Hand massage

Yoga classes

Ping-pong

Head massage

Light therapy

Sauna

Live sports events (broadcast)

Back massage

Couples' massage

Happy hour

Neck massage

Facial treatments

Waxing services

Hair treatments

Personal trainer

Hairstyling

Fitness classes

Bike tours

Body scrub

Beauty services

Fitness

Kids' club

Themed dinners

Hair coloring

Spa/Wellness packages

Spa lounge/Relaxation area

Fitness center

Karaoke

Aerobics

Entertainment

Indoor play area

Board games/Puzzles

Outdoor play equipment for kids

General

Designated smoking area

Wifi in all areas

Safe

Heating

Chapel/Shrine

Air conditioning

Family rooms

Non-smoking rooms

Facilities for disabled guests

Smoke-free property

Soundproof rooms

Elevator

Guest Services

Suit press

Vending machine (drinks)

Strollers

Business center

Baggage storage

Laundry

Babysitting/Child services

24-hour front desk

Currency exchange

Lockers

Airport shuttle (additional charge)

Hair/Beauty salon

Ironing service

Vending machine (snacks)

Pet basket

Airport shuttle

Shared lounge/TV area

Car rental

Daily housekeeping

Dry cleaning

Grocery deliveries

Express check-in/out

Fax/Photocopying

Room service

Shuttle service

Shuttle service (additional charge)

Packed lunches

Concierge

Tour desk

Meeting/Banquet facilities

Private check-in/out

Pet bowls

Valet parking

ATM on site

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Outdoor furniture

Picnic area

Outdoor pool

Outdoor pool (year-round)

Garden

Outdoor fireplace

Terrace

BBQ facilities

Security/Safety

Fire extinguishers

24-hour security

Smoke alarms

Security alarm

Key access

CCTV outside property

Key card access

CCTV in common areas

Guest accommodation sealed after cleaning

Property cleaned by professional cleaning companies

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Delivered food covered securely

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Breakfast to-go containers

Process in place to check health of guests

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Mobile app for room service

Contactless check-in/out

Cashless payment available

Spa

Swimming pool toys

Pool bar

Swimming pool

Beach chairs/Loungers

Shallow end

Pool with view

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Reviews

Value for money:

7.79

Location:

8.38

Staff:

8.28

Facilities:

7.91

Comfort:

7.94

Cleanliness:

8.29

Shane

Sep 8, 2025 07:00:00 AM

Review Score: 8

Australia

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Family King Studio Suite Room Type: Suite Room Size: 48 m² 1 King bed(s) Bed	Food & Drink Chocolate/Cookies, Minibar, Bottle of water, Tea/Coffee maker Bathroom Slippers, Shower, Bathtub, Hairdryer, Bathrobe, Private bathroom, Guest bathroom, Shower cap, Toilet paper, Toothbrush, Body soap, Conditioner, Toilet, Bidet, Free toiletries, Shampoo, Towels General Interconnecting room(s) available, Fire extinguisher, Safe, Heating, Trash cans, Key access, Ironing facilities, Smoke Alarm, Air conditioning, Tile/Marble floor, Soundproof, Key card access, Iron Media & Technology Flat-screen TV, DVD player, Mobile hotspot device, TV, Satellite channels, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Kitchen Refrigerator, Oven, Dining table, Electric kettle Living Area Dining area, Sitting area, Sofa, Desk, Fireplace View Quiet street view, City view, Garden view, View Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Entire unit wheelchair accessible, Roll-in shower, Upper floors accessible by elevator, Accessible by elevator Room Amenities Non-feather pillow, Drying rack for clothing, Socket near the bed, Adapter, Sofa bed Pool and Spa Pool towels, Pool with a view
Privilege Twin Room with City View Room Type: Quad Room Size: 28 m² 1 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Bathroom Slippers, Shower, Hairdryer, Bathrobe, Private bathroom, Guest bathroom, Shower cap, Toilet paper, Toothbrush, Body soap, Conditioner, Toilet, Bidet, Free toiletries, Shampoo, Towels General Interconnecting room(s) available, Fire extinguisher, Safe, Heating, Trash cans, Key access, Ironing facilities, Smoke Alarm, Air conditioning, Tile/Marble floor, Soundproof, Key card access, Iron Media & Technology Flat-screen TV, Mobile hotspot device, TV, Satellite channels, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Sitting area, Fireplace, Desk View City view, Quiet street view, View Bedroom Wardrobe or closet, Childrens' cribs, Linens, Alarm clock Accessibility Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Drying rack for clothing, Adapter, Socket near the bed Pool and Spa Pool towels
Classic Room King Bed Room Type: Quad Room Size: 24 m² 1 King bed(s) Bed
Deluxe Suite with King Bed Room Type: Quad Room Size: 48 m² 1 King bed(s) Bed	Bathroom Bathtub or shower
Privilege King Room with City View Room Type: Quad Room Size: 28 m² 1 King bed(s) Bed	Bathroom Free toiletries, Shower
Privilege Suite Room Type: Bungalow Room Size: 54 m²	Bathroom Free toiletries, Shower
Classic Room Twin Bed Room Type: Quad Room Size: 24 m² 1 Twin bed(s) Bed	Bathroom Free toiletries, Shower
Classic Superior King Room with City View Room Type: Quad Room Size: 24 m² 1 King bed(s) Bed	Bathroom Free toiletries, Shower
Classic Superior Twin Room with City View Room Type: Quad Room Size: 24 m² 1 Twin bed(s) Bed	Bathroom Free toiletries, Shower
Privilege Luxe Twin Room Room Type: Quad Room Size: 30 m² 1 Twin bed(s) Bed	Bathroom Free toiletries, Shower
Privilege Luxe Family King Room Room Type: Quad Room Size: 30 m² 1 King bed(s) Bed	Bathroom Free toiletries, Shower

FAQ's

Is this Mercure Surabaya Grand Mirama pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Surabaya Grand Mirama?

Check-in time for Mercure Surabaya Grand Mirama starts counting from 2:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Surabaya Grand Mirama have a swimming pool?

Yes, this Mercure Surabaya Grand Mirama has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Surabaya Grand Mirama?

Best-rates for the Mercure Surabaya Grand Mirama starts from $42 per night with includes Designated Smoking Area, Transportation/Shuttle, Hot Tub, Pool, Sports/Activities, Spa, Guest Services, Breakfast, Air Conditioner, Pet Friendly, Ocean View, Oceanfront, Balcony/Terrace, Fireplace/Heating, Internet, Kitchen, Wheelchair Accessible, Accessibility, Security/Safety, Restaurant, Bar, Toiletries, Child Friendly, TV, View, EV Charge Station, Business Services, Wellness Facilities, Laundry, Parking, Entertainment, Barbecue/Outdoor Cooking with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Surabaya Grand Mirama a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Surabaya Grand Mirama wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Surabaya Grand Mirama is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Surabaya Grand Mirama?

Based on the information reported by the owner or manager, the Mercure Surabaya Grand Mirama indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Surabaya Grand Mirama?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Surabaya Grand Mirama are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

CA $58